Delivery times can vary depending on the product and stock availability. In-stock items are usually dispatched sooner, while some items may take longer if they need to be specially ordered. If you need something urgently, contact us and we will do our best to advise on availability.

If you wish to return an item, please contact us as soon as possible after receiving your order. Returns are subject to our store policy and the item must usually be unused, in its original packaging, and in resalable condition.

If your item arrives damaged, please contact us straight away with your order details and photos of the damage. We will review the issue and arrange the next steps as quickly as possible.

Not always. Some items are kept in stock, while others may be available to order from suppliers. If you are interested in a specific light fitting, lamp, or interior piece, contact us and we can confirm current availability.